MR. & MRS.Bormann

108b Barnet Wood Lane, Ashstead, KT21 2LS

Report by: Nigel Methven
Report date: 17th June 2026

Issue number: 1

Master Bed

Poor finish to silicon exterior of window

Issue number: 2

Master bed

Window not fully cleaned

Issue number: 3

Master Bed

Poor finish aroundthe window

Issue number: 4

Master Bed

Window board poorly finished, rough edges and paint missing

Issue number: 5

Master Bed

Pencil marks on the wall around radiator

Issue number: 6

Master Bed

All three eave cupboard doors and frames, poorly installed. Lining and door edges rough, paint on hinges, doors rub on carpet and no handles fitted

Issue number: 7

Master Bed

As above

Issue number: 8

Master bed

As above

Issue number: 9

Master Bed

Roof insulation incomplete, below dorma window

Issue number: 10

Master bed

Rough finish around light switch

Issue number: 11

Master Bed

Architrave mitres not glue/ nailed together

Issue number: 12

Master Bed

Paint on sockets, screws caps missing

Issue number: 13

Master Bed

Poor finsh to paint generally, needs at least one more coat

Issue number: 14

Master Bed

As above

Issue number: 15

Master Bed

As above

Issue number: 16

Master Bed

As above

Issue number: 17

Master Bed

Rear radiator, not level and not fully on L/H wall bracket

Issue number: 18

Master Bed

Insulation in complete to dwarf wall.

Issue number: 19

Master bed

Cables in evea cupboard, not fixed or terminated correctly

Issue number: 20

Master Bed

Below are images of walls or ceiling paintwork poorly finished or not prepared before painting.

Issue number: 21

Issue number: 22

Issue number: 23

Issue number: 24

Issue number: 25

Issue number: 26

Issue number: 27

Issue number: 28

En-suite

Door handle loose

Issue number: 29

En-suite

The door lining is the wrong width, it has been extended, and this is visible

Issue number: 30

En-suite

Towel brackets up side down

Issue number: 31

En-suite

Damage to shower door frame, at the top

Issue number: 32

En-suite

Shower out let loose and no silicon round it

Issue number: 33

En-suite

Poor finish to silicon around shoer and between floor and wall

Issue number: 34

En-suite

Poor paint finish to door lining

Issue number: 35

En-suite

as above

Issue number: 36

En-suite

As above

Issue number: 37

En-suite

Caps missing off the top of the shower door

Issue number: 38

En-suite

Paint on the wall tiles

Issue number: 39

En-suite

Rough joint between the wall tiles and ceiling

Issue number: 40

En-suite

Toilet seat loose

Issue number: 41

En-suite

Toilet cistern not fitted back to the walll

Issue number: 42

En-suite

Shower value or shower value cover plate upside down

Issue number: 43

En-suite

Architrave mitre flush

Issue number: 44

En-suite

Privicy turn knob, does not match the turn knob and the bed door

Issue number: 45

Top land/stairs

Top stair string has been packed off the wall, should have a timber trim to the joint

Issue number: 46

Top landing/ stairs

Images below, show the newel post and handrail. These item have a rough finish and need a deep sand and re-painted

Issue number: 47

Issue number: 48

Issue number: 49

Issue number: 50

Top landing/ stairs

The handrail and wall shoud have a parallel, to allow clearance to hold the handrail.

Issue number: 51

Top landing/ stairs

Paint on spindles

Issue number: 52

Top landing / stairs

Visible plasterboard joint at the bottom of the stairs

Issue number: 53

Top landing/ stairs

Caps missing from light switch

Issue number: 54

Top landing

Dust cover still on smoke alarm

Issue number: 55

Bathroom

Toilet seat loose

Issue number: 56

Bathroom

Shower value control has come off

Issue number: 57

Bathroom

Marks on the tiles from towel radiator and brackets up side down

Issue number: 58

Bathroom

Shower head loose

Issue number: 59

Bathroom

Window not clean

Issue number: 60

Bathroom

As above

Issue number: 61

Bathroom

No silicon around shower outlet

Issue number: 62

Bathroom

Cover cap missing from shower screen

Issue number: 63

Bathroom

Tile trim has been demaged and is not flat

Issue number: 64

Bathroom

Door very stiff, does not close fully, I couldn't check the lock

Issue number: 65

Bathroom

Door funture has been poorly fitted, and has paint filer on them

Issue number: 66

Bathroom

Damage to the door. a large scratch running horizontally in the middle

Issue number: 67

Bathroom

Gap between tile trim and door frame

Issue number: 68

Bathroom

Paint on tiles

Issue number: 69

Front bed

Light switch behind the radiator, un-usable

Issue number: 70

Front Bed

Rough finish around light switch

Issue number: 71

Front bed

Oversize cut out for latch keep, a piece of timber has been fitted but not fillied and painted

Issue number: 72

Front bed

Architrave mitres are not glued or nailed

Issue number: 73

Front bed

Window board should have been fitted before plastering. There are gaps at the edge between window board and reveal, window board is very rough and the paintwork is poor

Issue number: 74

Front bed

As above

Issue number: 75

Front bed

Window not cleaned

Issue number: 76

Front bed

poor finish around the window

Issue number: 77

Front bed

Door rubs on the door stop on the hinge side

Issue number: 78

Front bed

Protective film left on the downlights

Issue number: 79

Small back bed

Paint on socket, caps missing

Issue number: 80

Smallback bed

As above

Issue number: 81

Small be=ack bed

As above

Issue number: 82

Small back bed

Excessive gap around door

Issue number: 83

Small back bed

Window board incorrectlly fitted, shold have been fitted pre-plastering to ensure there are no gaps, rough finish to all edges, poor paint finish

Issue number: 84

Back bed

Cap missing from light switch

Issue number: 85

Back bed

Caps missing from light switch

Issue number: 86

Back bed

Below are some images of decorating, that is below acceptable standards

Issue number: 87

Issue number: 88

Issue number: 89

Issue number: 90

Issue number: 91

Issue number: 92

Back bed

Protetive film left on downlights

Issue number: 93

back bed

Incorrectly fitted window board. Window board should have been fitted pre-plastering. Window board surfaces and edges are rough. Paintwork is also poor

Issue number: 94

Issue number: 95

Issue number: 96

Issue number: 97

Issue number: 98

En-suite

Silicon missing from R/H side of boxin

Issue number: 99

En-suite

Toilet seat loose

Issue number: 100

En-suite

Pipe covers missing

Issue number: 101

En-suite

Towel radiator brackets up side down

Issue number: 102

En-suite

Pencil marks on tiles above mirror

Issue number: 103

En-suite

Shower outlet not sealed to the wall

Issue number: 104

En-suite

Screw cover missing from shower door

Issue number: 105

En-suite

Excesses of silicon between basin and unit

Issue number: 106

En-suite

Cavers to shower door not fitted correctly

Issue number: 107

En-suite

Architrave mitres, poorly finished, excessive filler, not flat

Issue number: 108

En-suite

As above

Issue number: 109

En-suite

Incorrect width of door lining fitted, width has been extended. This additional timber is visible

Issue number: 110

En-suite

As above

Issue number: 111

Landing cupboard.

Below are images of the inside of the cupboard. The photos did not come out very clearly, but there are the following issues.
Gaps between plasterboard at the ceiling and internal corners.
Expanding foam visible around pipes
Plasterboard has been patched in the corner of the ceiling, but not finished
Smaller holes have not been filled
Paintwork below standard, numerouse areas with no paint on at all

Issue number: 112

Issue number: 113

Issue number: 114

Issue number: 115

Issue number: 116

Issue number: 117

Landing cupboard

No lagging on heating pipes

Issue number: 118

Landing

Excessive gap around cupboard door

Issue number: 119

Landing

Rough finish around light switch, screw caps missing

Issue number: 120

Landing

Screw caps missing off extractor fan islolater

Issue number: 121

Landing

Paint on spondles

Issue number: 122

Landing

Poor finish at the junction of the spindles and base rail

Issue number: 123

Landing

Damage to base rail

Issue number: 124

Landing

Below stadard of decorating to newel post and it's surround

Issue number: 125

Landing

as above

Issue number: 126

Landing

Mitres to all doors on the landing are below standard. They either need glueing/ nailing, or they need refilling and painted

Issue number: 127

Landing

Poor finish to ceiling at the junction of the stair well

Issue number: 128

Landing

Protective film left on down lights

Issue number: 129

Landing

Images below of poor paint finish to the door linings.

Issue number: 130

Issue number: 131

Issue number: 132

Issue number: 133

Issue number: 134

Issue number: 135

Issue number: 136

Stairs

Poor filler/ finish to the junction of the stair string and wall

Issue number: 137

Stairs

Rough finish to the handrail

Issue number: 138

Stairs

Images of the rough finish the stair well apron in each corner

Issue number: 139

Issue number: 140

Stairs

Poor paint finish to the joint between the baserail and apron

Issue number: 141

Stairs

Fixing to the newel post visible

Issue number: 142

Stairs

Cap/ cover missing to the bottom of the newel post

Issue number: 143

Stairs

Images of the poor finish to the underside of the stairs.
Filler missing, or not fully prepared.

Issue number: 144

Issue number: 145

Stairs

Poor finish to the ceiling at the junction of the ceiling and the stair well

Issue number: 146

Lounge

Door won't close, binds at the top

Issue number: 147

Lounge

Architrave mitres not glued or nailed

Issue number: 148

Lounge

Nail fixing the architrave not driven fully home

Issue number: 149

Lounge

Protective film left on latch and keep

Issue number: 150

Lounge

Split in head of the door lining

Issue number: 151

Lounge

Marks/ dent on wall opposite the door

Issue number: 152

Lounge

Paint on the socket, screw cap missing

Issue number: 153

Lounge

Window not cleaned

Issue number: 154

lounge

Window board incorrectly fitted, should have been fitted pre-plastering.
Window board surfaces generally rough and paint finish is poor.

Issue number: 155

Lounge

Rough finish around the window

Issue number: 156

W/C

Toilet seat in the wrong postion

Issue number: 157

W/C

Pencil marks and grout on the tiles by the mirror

Issue number: 158

W/C

Vanity unit draw broken, the draw front appears to have been demaged when fitted, as there's signs of glue and silicon used to secure the draw front.
Unfortunatly the photo was not clear eniugh to use

Issue number: 159

W/C

Ceiling needs re-filling, sanding and re-painted. Protective film left on downlights

Issue number: 160

W/C

Paint on tiles around the ceiling

Issue number: 161

W/C

Very poor paint finish to the door and door lining

Issue number: 162

W/C

As above

Issue number: 163

W/C

Door handle loose

Issue number: 164

Utility

Rough finish to junction of tiles and wall

Issue number: 165

Utility

As above

Issue number: 166

Utility

Rough finish to the wall around light switch. Screw caps missing

Issue number: 167

Utility

Paint on fan islolater, srew caps missing.
Plasterboard joint cracking

Issue number: 168

Utility

All the architrve has been poorly fitted, all mitres are not glued or nailed.
Head of doorway to hall has been made up of two pieces.
Large gap between wall and architrave above wall tiles

Issue number: 169

Issue number: 170

Issue number: 171

Utility

Incorrect width of door lining fitted, lining has been extended, this is clearly visible, with paint peeling off.

Issue number: 172

Utility

Surface boxes fitted instead of recess boxes, double box with cover plate fitted, but does seem to server any purpose.

Issue number: 173

Utility

Incorrect wall board used above wall tiles, needs to be palstered

Issue number: 174

Utility

pen marks on the wall and towel radiator brackets up side down

Issue number: 175

Hallway

Mitres to utilty door achitrave, not glued or nailed

Issue number: 176

Hallway

Screw caps missing

Issue number: 177

Hallway

As above

Issue number: 178

Hallway

As above

Issue number: 179

Hallway

As above

Issue number: 180

Hallway

As above plus paint on the socket

Issue number: 181

Hallway

No security chian to the front door.
Trim between door frame and sidelight, fitted with excessive amount of silicon

Issue number: 182

Hallway

Rough finish around front door

Issue number: 183

Hallway

Front door doea not comply with Part M disable aceess. Door cill should be no higher then 20mm above the floor

Issue number: 184

Hallway

Light switch to the side of the lounge door, does not match the rest of the house

Issue number: 185

Hallway

Images below show sub-standard decorating in the hallway

Issue number: 186

Issue number: 187

Issue number: 188

Issue number: 189

Issue number: 190

Issue number: 191

Issue number: 192

Kitchen

Middle fixing of fidge freeze not installed

Issue number: 193

Kitchen

Fidge door does not match the rest of the kitchen, making opening the door hard

Issue number: 194

Kitchen

Images below show poor mitre joint on the pelmit

Issue number: 195

Issue number: 196

Issue number: 197

Issue number: 198

Kitchen

Poor finish to the top of the splash back

Issue number: 199

Kitchen

Poor finish to the window surround

Issue number: 200

Kitchen

Check with hob manufacturer, normally the hob would lip over the worktop and not recessed in the top.
But if already correct hob is loose and not sealed around the edge

Issue number: 201

Kitchen

Socket out of level

Issue number: 202

Kitchen

Exposed wires above the wall units

Issue number: 203

Kitchen

Paint missing around the extractor fan

Issue number: 204

Kitchen

Protective film left on down lights, lights not sitting flush with the ceiling.
Ceiling finish poor, needs re-filling then repainted

Issue number: 205

Kitchen

Excessive gap between door and lining

Issue number: 206

Kitchen

Door needs adjustment

Issue number: 207

Kitchen

Packing strip fitted both sides of the bi-fold door, needs cover strip

Issue number: 208

Kitchen

Bottom gasket to bi-fold doors incomplete/ missing

Issue number: 209

Kitchen

bi-fold door needs adjustment, catches as you open it.

Issue number: 210

Exterior

Garden shed, has not been secured to the ground, it is also out of square as the double doors do not line upand catch on each other

Issue number: 211

Exterior

Paint on paving

Issue number: 212

Exterior

Staines on paving

Issue number: 213

Exterior

Rear downpipe does mot line up with the gulley

Issue number: 214

Exterior

Mortar missing around stonework

Issue number: 215

Exterior

Mortar staines to brickwork

Issue number: 216

Exterior

As above

Issue number: 217

Exterior

The side gate is not the same hight as the fence.
There is no gate latch on it
Hinges are too small for the gate
Not enough space between gate and posts to allow for expansion in the winter

Issue number: 218

Exterior

Rear lawn is bare or dying,

Issue number: 219

Exterior

Staines to brickwork

Issue number: 220

Issue number: 221

Issue number: 222

Exterior

Downpipe does not line up with the gulley

Issue number: 223

Exterior

Mortar missing around the stonework

Issue number: 224

Exterior

Grout missing to paving by the back gate.

Issue number: 225

Exterior

Gas meter box door broken.